We're a small team. Tell us which area your question falls under and include as much detail as you can — it helps us get you a useful answer first time.
Sign-in problems, password resets, changing your email or display name, or closing your account. You can reset your password from the sign-in page at any time.
Questions about Vibeotic Max (£4.99/month, 500 Vibes per billing month), renewals, cancellations or invoices. You can manage or cancel your subscription yourself from My Account, which opens the secure Stripe customer portal.
If a generation fails, looks wrong, or your remaining generations don't look right, let us know what you entered and roughly when it happened so we can investigate.
Access, correction, deletion or export of your personal data, and any other question about how we handle it. See the Privacy Policy for full detail.
Feedback, feature ideas, partnership or press enquiries, or anything else that doesn't fit the categories above.
For privacy and data protection requests, use the contact details in our Privacy Policy.
For account, billing and prompt-generation enquiries, email us at vibeoticsupport@gmail.com. We'll aim to respond within a few business days. Subscription changes and cancellations can also be handled directly from My Account.